Diagnosis
A call-out and diagnosis fee, quoted when you book rather than on the doorstep, and waived when you proceed with the repair.
Quotation
Parts and labour in writing before anything is dismantled. No work begins without your approval.
Parts
Original manufacturer parts where available, equivalent-grade replacements where not. You are told which before it is fitted.
Lead time
Common parts travel on the van. Ordered parts are quoted with an expected wait before you commit.
Warranty
Workmanship and supplied parts are warranted for the period printed on your invoice.
Beyond repair
If a unit is not worth fixing, we say so and explain why, rather than quoting a repair that will not last.
Hours
Weekday, evening and weekend slots. Same-day attendance subject to technician availability.
Coverage
Islandwide — HDB flats, condominiums, landed homes and small commercial premises.
Payment
PayNow, bank transfer or cash on completion, against an itemised invoice.